Welcome to THNAASH. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our website.
1. Introduction All items are designed with care and crafted using high-quality materials and craftsmanship. Colors and designs may vary slightly due to screen display differences. We reserve the right to update products, prices, and terms at our discretion.
2. Product Availability We do our best to keep all products in stock. However, availability may vary depending on demand. If an item becomes unavailable after your order, you will be contacted immediately for a replacement or cancellation.
3. Pricing & Payment Prices listed on our website are final unless otherwise stated. Full payment is required before processing your order. Available payment methods include Cash on Delivery (COD), PayPal, and Bank Transfer.
4. Shipping Policy We offer worldwide shipping. Shipping times vary by location. For international orders, the estimated delivery time is *20–21 business days*. These delivery times are approximate and may be affected by customs delays, holidays, or other external factors. Customers are responsible for providing accurate delivery information.
5. Return & Exchange Policy We accept returns only in the following cases:
– The product arrives damaged or defective.
– The product received is different from what was ord – You must notify us within *24 hours* of delivery. – The item must be unused, unwashed, and in its original packaging.
Exchanges depend on the availability of sizes and colors. Shipping fees for exchanges are the responsibility of the customer unless the mistake was ours. Items returned without prior notice will not be accepted.
We do not accept returns in the following cases: – If the customer simply changes their mind. – If the product was used, washed, or damaged after delivery. – If the customer refuses the parcel at delivery without valid reason.
6. COD (Cash on Delivery) Policy By choosing COD, the customer agrees to: – Answer courier calls and messages. – Provide accurate delivery details. – Accept the parcel upon arrival.
Unjustified refusal of COD orders may lead to: – Permanent ban from placing future orders. – Charging the customer for both initial and return shipping fees.
7. Shipping Refusal & Failed Delivery If a customer refuses delivery or is unreachable by the courier, the order will be marked as failed. Shipping fees (both ways) will be charged to the customer in such cases.
8. Intellectual Property All designs, logos, and content on this website are the property of THNAASH. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability We are not responsible for any direct or indirect damages resulting from the use of our website or products.
10. Privacy Policy Your personal information is collected and used in accordance with our Privacy Policy. We respect your privacy and never share your information with third parties except for shipping purposes.
11. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.
12. Contact Information For any questions or concerns, please contact us at: thnaashstore@gmail.com